Running a fence company is tough. You’re not just building fences—you’re competing with dozens of other contractors in your area. So, how do you stand out and win more customers?
This blog will show you simple, practical ways to make your fence company unique. From building a strong online presence to delivering top-notch service, we’ll cover strategies that work. Let’s dive in and help your business shine!
Why Standing Out Matters for Fence Companies
The fencing industry is crowded. Homeowners and businesses have many options when choosing a contractor. If you blend in, you’re just another name on the list.
Standing out means more leads and better projects. It builds trust and makes customers choose you over competitors. Let’s explore how to make your fence company the go-to choice.
1. Build a Professional Online Presence
Create a User-Friendly Website
Your website is your digital storefront. A clean, professional website makes a great first impression. It should be easy to navigate and mobile-friendly.
Include clear information about your services. Show off past projects with photos. Add a simple contact form for leads.
Optimize for Local SEO
Local SEO helps customers find you online. Use keywords like “fence company in [your city]” on your website. This boosts your ranking on Google searches.
Claim your Google Business Profile (GBP). Fill it out completely with photos, services, and customer reviews. Update it regularly to stay relevant.
Showcase Your Work Online
Photos of your fences grab attention. Create a gallery on your website and social media. Share before-and-after shots to highlight your skills.
Post regularly on platforms like Facebook and Instagram. Short videos of your team at work can also engage potential customers. Keep it real and relatable.
2. Offer Unique Services or Specializations
Find Your Niche
Not every fence company needs to do everything. Specializing in unique services sets you apart. For example, focus on custom wood fences or eco-friendly materials.
Maybe you’re great at decorative ironwork or privacy fences. Promote what makes you different. Customers love contractors who excel in specific areas.
Add Value with Extras
Offer something competitors don’t. Free consultations or maintenance tips can go a long way. You could also provide financing options for bigger projects.
These small extras make customers feel valued. They’re more likely to choose you over a generic competitor. Think about what you can add without breaking the bank.
Highlight Your Expertise
Show customers you know your stuff. Write blog posts or create videos about fence care or installation tips. Share these on your website and social media.
This builds trust and positions you as an expert. Customers will remember you when they need a fence.
3. Focus on Exceptional Customer Service
Be Responsive and Reliable
Answer calls and emails quickly. Customers hate waiting days for a response. Being prompt shows you value their time.
Always show up on time for appointments. If there’s a delay, communicate clearly. Reliability builds a strong reputation.
Go the Extra Mile
Small gestures make a big difference. Clean up thoroughly after a job. Offer a follow-up call to ensure customers are happy.
Happy customers leave great reviews. They also tell their friends about you. Word-of-mouth is powerful in the fencing industry.
Train Your Team
Your team represents your brand. Train them to be polite and professional. Make sure they know your processes and standards.
A friendly, skilled crew leaves a lasting impression. It’s a simple way to stand out from sloppy competitors.
4. Use Smart Marketing Strategies
Run Targeted Ads
Google Ads and Facebook Ads can bring in local leads fast. Target people searching for “fence installation near me” or similar terms. Keep your ads clear and focused.
Work with a marketing agency like FenceWebs to set up ads. We’ve helped fence companies get results for over five years. Ads done right can fill your pipeline.
Leverage Customer Reviews
Reviews are gold. Ask satisfied customers to leave reviews on Google and Yelp. Respond to every review, even the negative ones, professionally.
Display reviews on your website. They build trust and show you’re a reliable choice. More reviews often mean more business.
Stay Active on Social Media
Social media keeps you visible. Post about completed projects or share customer testimonials. Engage with followers by answering their questions.
You don’t need to post daily. A few quality posts a week can keep your audience interested. Consistency is key.
5. Offer Competitive Pricing and Transparency
Be Clear About Costs
Hidden fees scare customers away. Provide clear, upfront pricing in your quotes. Explain what’s included so there are no surprises.
Transparency builds trust. Customers will appreciate your honesty and are more likely to choose you.
Offer Flexible Options
Not every customer can pay upfront. Offer payment plans or seasonal discounts. This makes your services accessible to more people.
Highlight these options on your website and ads. It’s a great way to attract budget-conscious clients.
Stay Competitive but Fair
Don’t just compete on price. Lowballing can hurt your profits and reputation. Instead, show why your services are worth the cost.
Emphasize quality, durability, and customer service. Customers will pay more for a fence that lasts.
6. Build a Strong Brand Identity
Create a Memorable Logo and Slogan
A catchy logo and slogan stick in customers’ minds. Make sure your branding is consistent across your website, ads, and trucks. Simple designs work best.
For example, a slogan like “Strong Fences, Strong Service” is clear and memorable. Work with a designer to create something unique.
Tell Your Story
Share your company’s story on your website. Are you a family-owned business? Have you been serving your community for years?
Stories connect with customers emotionally. They make your business feel human, not just another contractor.
Be Consistent
Use the same colors, fonts, and tone everywhere. Consistency makes your brand recognizable. It shows you’re professional and trustworthy.
7. Stay Ahead with Technology
Use Modern Tools
Technology can give you an edge. Use software for scheduling, invoicing, or customer management. It saves time and looks professional.
Drones or 3D modeling can help show clients what their fence will look like. These tools impress customers and set you apart.
Stay Updated on Trends
The fencing industry evolves. Stay informed about new materials or installation techniques. Attend trade shows or read industry blogs.
Offering the latest options shows you’re forward-thinking. Customers love working with contractors who stay current.
Practical Tips to Get Started
Here’s a quick checklist to start differentiating your fence company:
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Update Your Website: Ensure it’s modern, mobile-friendly, and optimized for local SEO.
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Ask for Reviews: Reach out to past clients for Google and Yelp reviews.
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Run Ads: Start small with Google or Facebook Ads targeting local customers.
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Share Your Work: Post photos and videos of your projects on social media.
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Train Your Team: Focus on customer service and professionalism.
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Add a Unique Service: Offer something competitors don’t, like free maintenance guides.
Why It’s Worth the Effort
Differentiating your fence company takes time and effort. But the payoff is huge. You’ll attract more customers, charge better rates, and build a loyal client base.
At FenceWebs, we’ve seen these strategies work for fence contractors over the past five years. A strong online presence, great service, and smart marketing can transform your business.
Ready to Stand Out?
You don’t have to do this alone. Partnering with a marketing agency like FenceWebs can make it easier. We specialize in website design, SEO, Google Ads, and more for fence companies.
Visit FenceWebs to learn how we can help. Let’s make your fence company the top choice in your area!